Episode 6: Jackie Reses, Lead of Square Capital and People Lead of Square, on Talent, Culture, and Hiring for Fields That Don’t Exist

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In this episode, Jackie shares how she brought the rigor of private equity to People Operations at Square. Along the way she talks about how she found an entrepreneurial opportunity within the company through Square Capital, how she built a team for a field that didn’t exist, and how her team uses data to foster diversity for Square Capital customers.

Jackie Reses serves as the Lead of Square Capital and People Lead for Square. As Lead of Square Capital, Jackie oversees the team working to expand access to funding for small businesses, enabling them to grow and achieve their goals. As People Lead of Square, she also oversees all leadership, recruiting and people programs to drive the growth and culture of Square. Prior to Square, Jackie was the Chief Development Officer for Yahoo and she served on the Board of Directors of Alibaba Group. She spent a decade prior to Yahoo leading the US Media Group at Apax Partners, a global private equity firm with $40Bn in assets, and before that she spent seven years at Goldman Sachs (1992-1999) in mergers and acquisitions and the principal investment area. Jackie currently sits on the advisory council of the Federal Reserve Bank of San Francisco and the Board of Directors of the Wharton School and NPR.

GGV Capital is a global venture capital firm that invests in local founders. As a multi-stage, sector-focused firm, GGV focuses on seed-to-growth stage investments across Consumer/New Retail, Social/Digital & Internet, Enterprise/Cloud and Frontier Tech sectors. The firm was founded in 2000 and manages $6.2 billion in capital across 13 funds. Past and present portfolio companies include Affirm, Airbnb, Alibaba, Bitsight, ByteDance (Toutiao), Ctrip, Didi Chuxing, Grab, Gladly, Hello Chuxing, HashiCorp, Houzz, Keep, LingoChamp, Namely, Niu, Nozomi Networks, Opendoor, Peloton, Poshmark, Slack, Square, Wish, Xauto, Xiaohongshu, Yellow, YY, Zhaoyou and more. The firm has offices in Beijing, San Francisco, Shanghai and Silicon Valley. Learn more at ggvc.com, @GGVCapital or GGVCapital on WeChat.